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Balaan is a platform directly contracted with local boutiques in Europe, introduces only genuine products carefully selected from the world's top brands to our customers.

To guarantee 100% authenticity for all products we sell, we operate the BALAAN CARE program and provide 200% compensation if a product sold at Balan is determined to be counterfeit.

BALAAN CARE

We ship internationally to over 150 countries via FedEx, UPS, or SF International (average 5-7 business days by air, may vary by location).

Shipping costs are automatically calculated at checkout page based on your shipping address and the weight and dimensions of your order. You can see the estimated shipping cost before placing your order.

Import duties and taxes are not included in the product price. They will be displayed and charged separately at checkout.

The shipping company will pay these fees on your behalf, so you will not need to worry about any additional charges upon delivery.